Billing & Payment

  • What payment options are currently available? plus icon minus icon
    • We currently accept all major credit cards (Visa, MasterCard, Discover, JCB, Diners, AmEx.) and PayPal.  Prepaid gift cards have the possibility of being processed without being completed depending... See more
  • My card won't go through. What's the problem? plus icon minus icon
    • Our payment system needs to verify the CVC/CVV code along with the billing zip code. Your billing address and shipping address do not need to be the same, we just need to verify for the zip code of... See more
  • When will I be charged for my next subscription? plus icon minus icon
    • Your billing date will be determined on the date of your first payment. For example, if you paid on January 1st and you have a monthly subscription, you will receive your next charge on February 1s... See more
  • Reactivating A Canceled Subscription plus icon minus icon
    • Whenever you cancel a subscription, you will always have the option to reactivate the subscription at a later date. After logging in to your Account, you can find your subscriptions on the left sid... See more
  • How do I receive a refund? plus icon minus icon
    • If you have a case regarding lost packages or accidental double subscriptions, please contact Support to see if you qualify to receive a refund. Please be sure to submit information such as the sub... See more
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