My shipping status is showing as delivered, where is my crate?

If your shipping status is showing as delivered and your crate isn’t there, please contact the shipping courier/local postal service for an up-to-date status on your delivery.

If you’re unsure of whether you will be home during the delivery, please contact the delivery service to schedule a pickup or a time for your package to be delivered.

Japan Crate is not responsible for missed deliveries or missing packages.