I don't like my crate. Can I get my money back?

Our crate contents are a surprise each month. As with blind box toys or gachapon, you cannot request a refund or an exchange if you do not like the contents of your crate. 

You can however, reach out to Support to let us know what you didn't like about the crates and what items you would like to see more of. We will gladly take your suggestions into consideration for future crates. 

We are always looking to improve our crates so we appreciate constructive feedback!

Have more questions? Submit a request


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    Shane Johnson

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